FAQ

Orders & Payments

We accept major credit cards, debit cards, UPI, net banking, and other secure payment methods available at checkout.

If your order has not been processed for dispatch, please contact us as soon as possible. We will do our best to accommodate your request.

Once your order is successfully placed, you will receive an order confirmation email with your order details.

Shipping & Delivery

Domestic orders are typically delivered within 4–7 business days after dispatch. International orders usually arrive within 10–15 business days.

Once your order is shipped, we will send a tracking link via email or SMS so you can monitor your shipment.

Yes, we ship to select international destinations. Availability will be shown during checkout.

Returns & Exchanges

Please refer to our Return Policy page for detailed information regarding returns, exchanges, and eligibility.

Contact us immediately with your order details and photos of the product, and our team will assist you.

Product Information

We make every effort to display accurate product images. However, slight color variations may occur due to screen settings and lighting.

Most of our collections feature premium unstitched fabrics. Product details are clearly mentioned on each product page.

Each product page includes detailed descriptions, fabric information, and images to help you make the right choice.

Wholesale & Retail

Yes, we welcome wholesale and retail partnership inquiries. Please complete our Wholesale/Retail Inquiry form for more information.

Absolutely. We can assist with bulk purchases for retailers, resellers, and businesses.

Submit your details through our Wholesale/Retail Inquiry page, and our team will contact you within 24–48 hours.

Account & Support

You can reach our team through the Contact Us page or email us at sales@gmail.com.

Our team typically responds to inquiries within 24–48 business hours.

Glossy Simar is operated by DASS FASHIONS LLP and is based in Surat, Gujarat, India.